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Social Media – Best Reads Week of June 17

by Stephen Koranda | Jun 19, 2019 | Blog, Marketing, Small Business, Social Media, Tourism

  Each week, we read a number of articles regarding social media from online sources. Below, the top reads from the following week: 5 Data-Backed Social Media Trends for 2019 [Infographic] This infographic from Awario provides an overview of the most recent...

Tourism Best Practices – Week of June 17

by Stephen Koranda | Jun 17, 2019 | Blog, Marketing, Tourism

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices, named one of the “Top 15...

Social Media – Best Reads Week of June 3

by Stephen Koranda | Jun 6, 2019 | Blog, Marketing, Small Business, Social Media, Tourism

  Each week, we read a number of articles regarding social media from online sources. Below, the top reads from the following week: How Often Should You Post on Social Media? Short answer is depends, but the article above gives some guidance. As to what to...

Tourism Best Practices – Week of June 3

by Stephen Koranda | Jun 4, 2019 | Blog, Marketing, Tourism

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices, named one of the “Top 15...

Customer Service: Difference Between Retaining Business and Losing Business

by Stephen Koranda | May 22, 2019 | Blog, Customer Service, Small Business, Tourism

Having taught customer service for more than seven years through the CTA program and at conferences, and compiling customer service how-to articles and posting them weekly, I tend to believe the message is getting out. Some of these basic customer service practices...

Social Media – Best Reads Week of May 20

by Stephen Koranda | May 22, 2019 | Blog, Marketing, Small Business, Social Media, Tourism

  Each week, we read a number of articles regarding social media from online sources. Below, the top reads from the following week: 5 Things You Need To Know Before Planning Your Social Media Strategy Before you can implement a social media strategy, you must do...
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