Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:

Unknown5 Essential Tips For Your Business’ Online Customer Service

Following these 5 tips will help attain long term, loyal customers with minimal hurdles on the way to success. And they’re just as good off-line as they are on-line.

6 Customer Service Pitfalls and How to Avoid Them

From a Forrester Research report, a number of other very common customer service pitfalls and how savvy CX pros overcome them.

Examples of How Customer Service Pays Off

The author shares stories of his trip and the impact customer service has on restaurants and bars in the Spanish destination.

Another great example – Leon’s. A gourmet grocer in Lincoln, Nebraska. Read of their exemplary customer service.

Finally, 101 Of The Best Customer Experience Quotes

Post these in the staff break room or work room to motive staff to be more customer-centric.

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