Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week:

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How can you ensure that your customer service will actually grow your business? The article above with six secrets that can lead to rapid (and lasting) growth.
While written for landscapers, these 11 keys are valuable for any industry.
Which metrics will extract the most valuable data for your support team? The article above with four that teams swear by.
If you’re building your company’s service model or reconsidering your current approach, check out the tips in the article above to help guide your process.
While written for the banking industry, these tips apply to any industry.
Preach Chris! Preach!

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