Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week:

UnknownFour Tips for All-Star Customer Service

Four simple tips from House of Miracles in Cupertino, CA, to delivering top-notch customer service.

How Long Will It Take To Develop A Customer Culture At My Company?

Micah Solomon with a variety of ways to think about the time and timetables involved in developing a customer culture companywide.

Ten Customer Service And CX Predictions For 2018

These are trends that keep trending. Smart companies are anticipating these trends and reacting accordingly. Are you?
Customer support has undergone a massive change of late. People no longer dial a toll-free number; they take to Twitter to resolve their questions or problems quickly. Here is why your business should start using Twitter as a customer support channel.

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