Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
Do you need to read tips on improving customer service? These are the warning signs for poor customer service.
The warning signs for poor customer service that you should look out for, and how to bolster your service in the future.
Nobody enjoys repeating themselves (except that cousin of yours who won’t stop talking about his latest promotion). Yet customer support platforms have been slow to get the message. One got the message.
You can also learn from others’ mistakes. Bill Cook