Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
Time to refocus on customer service. Research Finds Businesses Failing to Face Ugly Truth of Their Customer Service Shortcomings
Businesses are out of touch with their customers and overestimate the quality of the customer service they provide, according to new research.
If you want to know where a business will be tomorrow, look at their customer service.
“Great service is given by great people with a great attitude. The better the attitude, the better the service.”
Nine experienced leaders and Advisors in The Oracles share their secrets for guaranteeing a world-class customer experience.
Keep the following tips in mind to give your customers an experience they will remember positively.
There are practices you can put into place that can increase your successful customer service interactions.
If all else fails, follow these 9 Customer Service Examples to Win 5-Star Reviews
The selected reviews in the post above represent the best types of reviews you can get.
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