Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
Why even concern ourselves with customer service? Customer Service Ranks Big With Millennials, Reveals Survey
Per the survey, “customer service is as important as product quality and price when making a purchase.”
A horrible customer service experience motivates an auto collision repair representative to focus on customer service at her shop.
The top four customer service qualities and how to encourage them in your business.