Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
Like sports teams, when it comes to customer service, a.k.a. customer experience, you cannot take even one play off.
For brands that do it right, contact with customer service makes a different kind of impact — a good one.
Emulate the moves these businesses make to knock your customer experience out of the park.
Check out the 10 tenets of the Customer Code in the article above. Learn how you can honor these tenets in your company’s communications with customers.
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