Each week, we read a number of articles from online sources. Below, the top reads on customer service from the following week:
The only thing wrong with National Customer Service Week is that it doesn’t last long enough. So above are eight ways to sustain the central theme of National Customer Service Week.
There are similarities between certain Modern Family characters and the general public when it comes to seeking and receiving service from a brand.
A GREAT company is made of great employees and great employees contribute to a great customer experience.
From the initial inquiry to post-vacation follow-up, top-notch customer service paves the way for repeat customers.
68% of consumers who had used a messaging channel to contact a business saying they preferred this to using phone or email. So finds IMImobile’s latest ‘Consumer Research Report’, looking at customer service experiences and expectations of 1,000 UK consumers,
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