SEMINARS

Back To You Marketing, in partnership with Constant Contact, regularly offers live seminars on marketing, social media, and email marketing.

Social Media Pin               Constant Contact Authorized Local Expert             

Stephen continues his partnership with the Oklahoma City CVB and Greater Oklahoma City Tourism Ambassadors to lead Certified Tourism Ambassador courses (customer service training.)

Greater OKC Tourism Ambassador

Seminars to be offered include:

October

Branding

Thursday, October 3. Ada. 5:30 to 7:30 p.m. Pontotoc Technology Center, Ada. Be introduced to the core of successful branding, creative techniques to employ when crafting your brand, examples of successful brands, and common mistakes to avoid. Attendees leave with a firm grasp of what a brand is, how it works, and how they can successfully create a brand for their organization. Call the PTC Business and Industry Services for registration. 580-310-2235.

Writing Better Emails For Marketing

Tuesday, October 8. 11:30 a.m. to 1:30 p.m. Pontotoc Technology Center, Ada. This empowering seminar shows you how email marketing can help you grow your business or non-profit, social, referrals, and marketing results. Discover how communicating with your customers regularly can help you stay connected, generate increased referrals, repeat sales, and unwavering customer loyalty. Call PTC Business and Industry Services for registration. 580-310-2235.

10 Step Holiday Promotion Plan

Tuesday, October 15. 11:30 a.m. to 1:30 p.m. Western Technology Center, Hobart. Maximize your marketing during the holidays by implementing this easy-to-use 10 Step Holiday Promotion Plan. We will outline the steps and fully explain the strategy and how-to of each step. Non-profit? Use this promotion plan to promote a fundraising event or use the plan during a fundraising campaign. Call the Hobart Chamber of Commerce for registration. 580-726-2553

Customer Service - Certified Tourism Ambassador
 Wednesday, October 23. Oklahoma City. 8:30 a.m. to 12:30 p.m. Inspiring front-line hospitality employees and volunteers to turn every visitor encounter into a positive experience, this training covers the important elements of tourism, Oklahoma City-region attributes/attractions, resources, and a customer service refresher in four, in-depth modules. The curriculum is delivered through pre-class reading assignments (approx. 150 pages), exercises, and in-class participation. The four-hour, interactive classroom setting makes it an interesting, fun way to expand your knowledge and your ability to answer visitor questions. It is the only program in existence today that gives an official designation (John Sample, CTA) to individuals who care about their destination and want everyone who visits to talk positively about their experience. To enroll, call Cristy Smith at the Oklahoma City Convention and Visitors Bureau. (405) 297-8912

November

Customer Service - Certified Tourism Ambassador

Tuesday, November 12. Edmond. 12:30 p.m. to 5:30 p.m. Inspiring front-line hospitality employees and volunteers to turn every visitor encounter into a positive experience, this training covers the important elements of tourism, Oklahoma City-region attributes/attractions, resources, and a customer service refresher in four, in-depth modules. The curriculum is delivered through pre-class reading assignments (approx. 150 pages), exercises, and in-class participation. The four-hour, interactive classroom setting makes it an interesting, fun way to expand your knowledge and your ability to answer visitor questions. It is the only program in existence today that gives an official designation (John Sample, CTA) to individuals who care about their destination and want everyone who visits to talk positively about their experience. To enroll, call Cristy Smith at the Oklahoma City Convention and Visitors Bureau. (405) 297-8912

Social Media Marketing

Wednesday, November 27. Cleveland. 8:30 to 10:30 a.m. There are more than a billion people using Facebook. You can create ads using Facebook to reach just about any group of people you want to target. Facebook allows you to reach any segment of people, anywhere, with a short set up time. However, not all posts are created equal. If you want to learn how you can get more business driven by Facebook, attend this two-hour seminar to see how you can optimize your advertising dollars. FREE. To register, contact Leslie Browand at REI Women’s Business Center, 800-658-2823.

December

Video Marketing.

Tuesday, December 3. Duncan. 9:00 a.m. to 12:00 p.m. If you’re not saying it online, are you really saying it?  In this hands-on session you’ll learn to create your own video marketing for your business.  You’ll learn about the volume of video being consumed online as well as essential tips and tools for producing and editing your own videos.  Other topics to be covered include: –  Video topic ideas and how to generate content so we move beyond the pitfall of hard selling and learn to keep the audience involved –  Where to use your videos, from social media to YouTube to your website. To register, visit REIWBC.org

Video Marketing

Tuesday, December 10. Western Technology Center, Hobart. 11:30 a.m. to 1:30 p.m. If you’re not saying it online, are you really saying it?  In this hands-on session you’ll learn to create your own video marketing for your business.  You’ll learn about the volume of video being consumed online as well as essential tips and tools for producing and editing your own videos.  Other topics to be covered include: –  Video topic ideas and how to generate content so we move beyond the pitfall of hard selling and learn to keep the audience involved –  Where to use your videos, from social media to YouTube to your website. Call the Hobart Chamber of Commerce for registration. 580-726-2553

Stephen Koranda is an Authorized Local Expert in Oklahoma for Constant Contact, an email, and event marketing service provider.

Contact us about scheduling Stephen to speak to your Chamber of Commerce, organization, association or service club.

Koranda is also a Certified Tourism Ambassador. He has been leading Oklahoma City front-line hospitality professionals in customer service training for more than five years. With his experience in ‘secret shopping’ and reviewing customer service, and teaching, contact us about scheduling Stephen to speak to your business about exceeding customer expectations and improving your customer service.