SPEAKING

Back To You Marketing, in partnership with Constant Contact, regularly offers live seminars on marketing, social media, and email marketing.

Social Media Pin               Constant Contact Authorized Local Expert             

Stephen continues his partnership with the Oklahoma City CVB and Greater Oklahoma City Tourism Ambassadors to lead Certified Tourism Ambassador courses (customer service training.)

Greater OKC Tourism Ambassador

Seminars to be offered include:

AUGUST
Customer Service – Certified Tourism Ambassador. Tuesday, August 15. Rose State Innovation Station, 101 East Main, OKC. 8:00 a.m. to 12:00 p.m. Inspiring front-line hospitality employees and volunteers to turn every visitor encounter into a positive experience, this training covers the important elements of tourism, Oklahoma City-region attributes/attractions, resources, and a customer service refresher in four, in-depth modules. The curriculum is delivered through pre-class reading assignments (approx. 150 pages), exercises, and in-class participation. The four-hour, interactive classroom setting makes it an interesting, fun way to expand your knowledge and your ability to answer visitor questions. It is the only program in existence today that gives an official designation (John Sample, CTA) to individuals who care about their destination and want everyone who visits to talk positively about their experience. To enroll, call Cristy Smith at the Oklahoma City Convention and Visitors Bureau. (405) 297-8912
SEPTEMBER
Customer Service – Certified Tourism Ambassador. Tuesday, September 19. Rose State Innovation Station, 101 East Main, OKC. 12:30 p.m. to 5:00 p.m. Inspiring front-line hospitality employees and volunteers to turn every visitor encounter into a positive experience, this training covers the important elements of tourism, Oklahoma City-region attributes/attractions, resources, and a customer service refresher in four, in-depth modules. The curriculum is delivered through pre-class reading assignments (approx. 150 pages), exercises, and in-class participation. The four-hour, interactive classroom setting makes it an interesting, fun way to expand your knowledge and your ability to answer visitor questions. It is the only program in existence today that gives an official designation (John Sample, CTA) to individuals who care about their destination and want everyone who visits to talk positively about their experience. To enroll, call Cristy Smith at the Oklahoma City Convention and Visitors Bureau. (405) 297-8912
Stephen Koranda is an Authorized Local Expert in Oklahoma for Constant Contact, an email and event marketing service provider.

Contact us about scheduling Stephen to speak to your Chamber of Commerce, organization, association or service club. Back To You Marketing Stephen Koranda Marketing Seminar Koranda is also a Certified Tourism Ambassador. He has been leading Oklahoma City front-line hospitality professionals in customer service training for more than five years. With his experience in ‘secret shopping’ and reviewing customer service, and teaching, contact us about scheduling Stephen to speak to your business about exceeding customer expectations and improving your customer service. Certified Tourism Ambassador Logo with Tagline - ColorConstant Contact Authorized Local Expert