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Email Marketing – Best Reads Week of May 28

by Stephen Koranda | May 30, 2019 | Blog, Email Marketing, Marketing, Small Business

Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Why even email marketing? The Advantages of Email Marketing for the Gradual Growth of a Business The five advantage to adding email to your...

Customer Service – Best Reads Week of May 28

by Stephen Koranda | May 28, 2019 | Customer Service

Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week: Why Is Customer Service Training Important To A Business The quality of customer service is important to the success of a...

Email Marketing – Best Reads Week of May 20

by Stephen Koranda | May 23, 2019 | Blog, Email Marketing, Marketing, Small Business

Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Six Emails You Should Be Sending to Generate Instant Results Whether email marketing is a core strategy for you or you just started capturing...

Customer Service: Difference Between Retaining Business and Losing Business

by Stephen Koranda | May 22, 2019 | Blog, Customer Service, Small Business, Tourism

Having taught customer service for more than seven years through the CTA program and at conferences, and compiling customer service how-to articles and posting them weekly, I tend to believe the message is getting out. Some of these basic customer service practices...

Social Media – Best Reads Week of May 20

by Stephen Koranda | May 22, 2019 | Blog, Marketing, Small Business, Social Media, Tourism

  Each week, we read a number of articles regarding social media from online sources. Below, the top reads from the following week: 5 Things You Need To Know Before Planning Your Social Media Strategy Before you can implement a social media strategy, you must do...
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