SEMINARS
Back To You Marketing, in partnership with Constant Contact, regularly offers live seminars on marketing, social media, and email marketing.
Stephen continues his partnership with the Oklahoma City CVB and Greater Oklahoma City Tourism Ambassadors to lead Certified Tourism Ambassador courses (customer service training.)
Seminars to be offered include:
October
Marketing on a Shoestring Budget
Thursday, October 8. 6 to 8:00 p.m.
Marketing your small business or non-profit can be affordable and you can realize high returns on your marketing investments. In this fast-paced seminar, we review six marketing initiatives with low investments but high ROIs.
Offered through Oklahoma City Community Acton Agency Small Business Program. Go here for more information and registration.
Finish Strong - 10 Step Retail Promotion Plan
Tuesday, October 13. 1 to 2 p.m. FREE
This webinar will help you maximize your marketing during the holidays by implementing this easy-to-use 10 Step Retail Promotion Plan. We will outline the steps and fully explain the strategy and how-to of each step. Non-profit? Utilize this promotion plan to promote a fundraising event or use the plan during a fundraising campaign. Registration HERE.
10 Step Holiday Promotion Plan
Wednesday, October 21. 2 to 3:30 p.m. FREE
Join us to learn an easy, 10 step promotion plan for you to follow and have a successful, profitable end of the year. We’ll cover everything from how to use signage to grow sales to effectively utilizing email lists and social media to reach your customers and show appreciation to your clients. There will be “how to” tips given for each step of the plan so you’ll leave with some tools to help you implement a great end of the year strategy. Presented in partnership with REI Women’s Business Center. Registration at REIWBC.org
Video Marketing
Tuesday, October 27. 10 to 11:30 a.m. FREE
Learn to create your own video marketing program for your business or non-profit. In this webinar, you’ll learn about the volume of video being consumed online as well as essential tips and tools for producing and editing your own videos. We’ll even share topic ideas and how to incorporate video into your other marketing programs. Presented in partnership with Western Technology Center. Registration coming.
November
Finish Strong - Customer Service
Tuesday, November 10. 1 to 2:00 p.m. FREE
Every customer expects a level of customer service—smile, be greeted, questions answered, parting thank you. But to win and keep customers, you need to exceed those basic service expectations. In this webinar, we present the ten principals of exceeding customer expectations. Registration HERE.
December
Finish Strong - Listings and Reviews
Tuesday, December 8. 1 to 2 p.m. FREE
It’s not enough to just set up a few listing and review sites. It’s important to know how to use these sites in a way that’s going to generate business and make potential buyers want to learn more. In this webinar you’ll learn:
- How to get started
- Where to be and how to optimize your profiles
- How to encourage people to leave reviews
- How to maintain your listing & review pages over time
Registration HERE.
Getting Started with Constant Contact
Tuesday, December 15. 10 to 11:30 a.m. FREE
Increase your sales, referrals, donations, and/or your reach with email marketing campaigns. Watch a live demo on how to create your first email campaign in Constant Contact; campaigns that will drive your customers or prospects to your website, social, and/or products, as well as to take action and get results.
In partnership with Western Technology Center. Registration coming.
Contact us about scheduling Stephen to speak to your Chamber of Commerce, organization, association or service club.
Koranda is also a Certified Tourism Ambassador. He has been leading Oklahoma City front-line hospitality professionals in customer service training for more than five years. With his experience in ‘secret shopping’ and reviewing customer service, and teaching, contact us about scheduling Stephen to speak to your business about exceeding customer expectations and improving your customer service.
