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Customer Service – Best Reads Week of June 18

  • 2 min read

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: How Customer Service Can Increase Sales and Build Brand Loyalty Retailers should focus on how their employees engage with customers at all levels because with good customer service comes consumer trust. The Deadly Customer Service Mistake Your Business Is Probably Making (Without Even Knowing It) The customer service mistake that nearly every business makes, over and over again, is to… 5 Steps to Achieving Proactive Customer Services To help companies transform their customer service from reactive to proactive, here are… 

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Tourism Best Practices – Week of June 18

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Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices, named one of the “Top 15 Tourism Marketing Blogs And Websites To Follow in 2018.” West Virginia Tourism Office Distributes Free Stickers For Birthday Campaign The campaign encourages residents and visitors alike to explore the state, pick up free stickers and share photos to social media. McConnelsville History Walk Morgan County (OH) CVB cosponsors the tour. Brown County (IN) Visitors Center Launches Sippin’ Trip Tours Trip goers will be able… 

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Email Marketing – Best Reads Week of June 11

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Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: 5 Ways You Can Earn a Better ROI with Your Email Marketing Campaigns Adhere to these five email marketing best practices to maximize your opt-ins, leads, email subscribers, conversions and sales. Five Simple Ways To Double Your Email Marketing Open Rates This Week The author shares key ways to increase your email marketing successes. These tactics can help you double your open rates and can all be done in a week (if not today). How To Make Your… 

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Social Media – Best Reads Week of June 11

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Each week, we read a number of articles regarding social media from online sources. Below, the top reads from the following week: We start this week with a few updates to Facebook and Instagram… Facebook Announces New Slate of Video News Programs, Replacing Trending Instagram Rolls Out ‘@Mention Sharing’, a New Way Share Stories Content Stay with Instagram for tips to managing your social… 10 Ways to Step Up Your Instagram Stories Content The importance of Instagram Stories explained. How to customize your content. And the various features you can use to optimize your Instagram Stories strategy outlined. 14 Amazingly… 

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Customer Service – Best Reads Week of June 11

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: 6 Examples of Good Customer Service (and What You Can Learn From Them) “Learn from the best?” The author gathered six examples of good customer service from real brands and how you can apply them to your own strategies today. And sometimes you learn from mistakes… a businessman shares three recent experiences that made him question about The Lost Art of Customer Service The How-To: Delivering Great Customer Service Five key points on how –and why– to… 

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Tourism Best Practices – Week of June 11

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices, named one of the “Top 15 Tourism Marketing Blogs And Websites To Follow in 2018.” ‘Explore Fairbanks’, Alaska, Expands Tourism Efforts into China The Alaskan Governor led a delegation representing industries including travel and tourism in the Opportunity Alaska: China Trade Mission to Beijing, Shanghai, and Chengdu. Alamosa CVB Hosts International Journalists and Travel Trade Professionals The Colorado destination marketing organization hosted one of seven post-IPW FAMs that IPW attendees could participate in. The… 

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Email Marketing – Best Reads Week of June 4

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Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: E-mail Marketing For Small Businesses Great beginning tips to help start your email marketing campaigns. And after you get started… 8 Questions to Ask Yourself Before You Hit Send If your answer to each of the questions in the article is “yes,” then your message is probably good go. But if you see any “no’s,” then you probably want to take another look at it. 12 Email Marketing Tips Every Startup Should Know About Improving your email marketing… 

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Social Media – Best Reads Week of June 4

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Each week, we read a number of articles regarding social media from online sources. Below, the top reads from the following week: 5 Keys to Social Marketing Success From A Facebook Exec Speaking at the Phocuswright Europe conference in Amsterdam, Nikhilesh Ponde outlined five key strategies marketers need to implement now to keep up with the move to mobile. If You Want To Humanize Your Brand On Social Media, Try These 10 Tactics Forbes asked a panel of experts from how to humanize a brand on social media. Their best answers are in the article above. 15 Steps to Social Media… 

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Customer Service – Best Reads Week of June 4

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Deliver Top-Notch Customer Service Customer service is the key to the survival of micro independent businesses. Why Great Customer Service Doesn’t Cut It This valuable selling point – great customer service – has become so overused, it doesn’t even register with consumers anymore. No one in business would make a claim to anything less. One Size Does Not Fit All When Serving Multigenerations Understanding consumers of varying ages is needed to convert them to loyal, satisfied customers.… 

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