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Customer Service – Best Reads Week of October 23

  • 2 min read

Each week, we read a number of articles from online sources. Below, the top reads on customer service from the following week: Customer is King: 11 Business Tips From Safaricom Customer Operations Director Jannet Atika, Director of Customer Operations at Safaricom lets you in on some of the methods to ensure your customer service is top notch and the clients keep coming back. Take a Page from These Fortune 500 Companies to Improve Your Customer Service Observing how some of the biggest companies in the world provide first-rate customer service can help your business reach new heights. 3 Leading B2B… 

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Tourism Best Practices – Week of October 23

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Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Visit Philly: 5 Ways It Crushes Tourism Market With Content Philadelphia is simply doing a great job with tourism. Not only a great job, but also the best job. Visit Philadelphia is not only a blog, but it’s also a team of experts that write about wonderful engaging destination content about Philly, the City of Brotherly Love. The article above has five reasons they are so good at what… 

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Tourism Best Practices – Events and Visitor Centers in Spotlight

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Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices.   This week, many visitor attracting events: Kite Fest in DeKalb Double Decker Dine Tour in Springfield Paddlefest in Parkersburg Roar on the River in Evansville THREE events in Clinton Maybe more a promotion than event, Broadway Week in NYC In other activity, Dansville CVB leading wayfinding / directional signage project. Three destination marketing organizations are opening new Visitor Centers: Tupelo, Hopkinsville, and Asheville. Finally, while not an… 

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Tourism Best Practices – Oldies But Goodies

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Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. This week, oldies but goodies. Partnerships: ND Native Tourism Alliance Promotes Tourism in Indian Country North Dakota’s tribes are targeting a worldwide market with a joint tourism initiative that includes strategically packaged amenities and the types of hands-on activities craved by today’s travelers. Tourism Functions of Several Groups to be Handled by Lethbridge Destination Management Organization The partnership combines three existing tourism organizations into one new identity. A… 

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Tourism Best Practices – Mobile VC, Social Media Contest and Sheep Videographers

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Clock Tower Brick Sales Extended to Christmas The Rome, Georgia CVB leads the fundraising to repair an historic clock tower. Mobile Visitors Center has Tourism Staff Pumped The Tahlequah, Oklahoma CVB goes mobile with their visitor center. Convention & Visitors Bureau Holds Social Media Contest to Win Denver Broncos Swag Bag The Rapid City, South Dakota CVB is holding a drawing to win a Denver Broncos swag bag. To enter,… 

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