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Tourism Best Practices – Week of January 29

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Namibia Achieves Global Fame After Trump Blunder In a brilliant response to President Trumps reported derogatory remarks about countries, Namibia tourism launches campaign. Is your office prepared for such a response? Grants To Encourage People To Take A Day Off We’ve seen grants for marketing and beautification, but Virginia launches grant program in support of U.S. Travels Project: Time Off initiative. Interactive Map In Works To Tell Broader… 

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Tourism Best Practices – Week of January 22

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Johnson City (TN) Convention & Visitors Bureau Earns International Acclaim for Southern Dozen Ad Partnerships continue to develop… Jamaica, Mexico Sign MoU on Multi-destination Tourism New technology… Visit Lindsborg (KS) Through New App Research, research, research… Oklahoma City Convention & Visitors Bureau Survey To Identify Tourism Strengths And Gaps Johns Creek (GA) Begins Performing Arts Center Feasibility Study Colorado Springs Residents Asked How to Draw Visitors Another grants program… Akron/Summit Convention… 

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Tourism Best Practices – Week of January 15

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Smithfield Is For Lovers – And A New Permanent Exhibit Proves It CVB leads initiative to bring branded art piece to the community. Texas Rangers Golf Club Will Be The New Name for Arlington’s Ditto Course The CVB drives vision of a partnership to create this marketing and promotional opportunity between the City, ACVB (Arlington Convention and Visitors Bureau), UTA and Texas Rangers. Alton Receives Network to Freedom Passport… 

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Tourism Best Practices – Week of January 8

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Tourism Boards Used New Platforms to Woo Connected Travelers in 2017 Tourism boards have their critics who say destinations don’t drive as much innovation as other travel sectors. But destination marketers are increasingly proving their naysayers wrong, and in some cases they are changing the tech landscape in their communities. Towns Drum Up Tourism Through Creative Corridor Route A collaborative marketing effort by 10 organizations in five mountain… 

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Tourism Best Practices – Week of January 1

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Colorado Springs Installs Large ‘Picture Frame’ at Garden of the Gods But met with controversy, it was removed. Mercer County Visitors Bureau Wants Casino Near Grove City Outlets The CVB taking a lead in destination development. Tri-Cities Get Their Geek on With Science Tourism Initiative How a DMO capitalizes on a major convention in their destination. Destination Cleveland Launches We Are Cleveland Volunteer Program to Welcome Visitors The… 

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Tourism Best Practices – Week of December 18

  • 1 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Manitowoc (Wisc.) Visitor’s Bureau Hosts Photo Contest Experience Olympia & Beyond Wins Award for New Website The site awarded a Silver Davey Award from by the Academy of Interactive and Visual Arts (AIVA) Visit Albuquerque Unveils New Website Bellefonte Chamber Looks Toward Mobile App to Help Visitors The Wichita Falls Convention and Visitors Bureau Redesigns Visitor Center The news video provides glimpses of the new look including a large… 

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Tourism Best Practices – Week of December 11

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Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. We Want You Back, Ciudad Juárez Tells Tourists A campaign seeks to remake the city’s image to encourage visitors to return. Discover Long Island Introduces Off-season Campaign Discover Long Island kicked off its first off-season campaign, “Tis the Season to Discover Long Island.” Aimed at enticing locals and visitors alike, the campaign promotes the region’s winter and holiday attractions, and family and romantic getaways – as well its off-season… 

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Tourism Best Practices – Week of December 4

  • 1 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Tourism Campaign to Boost Australian Coast Visitors Albany Australia launches destination marketing campaign. While Canada Works on Niche Tourism Efforts CVBs take the lead on destination development: New Signage in Cabarrus Guides Tourists to Attractions Tourism, City Talk Sports Park   In the event marketing realm… Greater Miami Convention And Visitors Bureau Celebrates 4th Annual ART OF BLACK MIAMI Campaign Holiday Fun Abounds with DLT’s Latest Offering  WinterGlo Festival… 

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Holiday Customer Service Essentials

  • 4 min read

We shared an article a few weeks ago that offered six holiday marketing strategies that drive ROI. The first one was “provide additional holiday staff and superior customer service.” That’s sound advice, but what the article lacked was tips on what “superior customer service” entailed. ‘Make a better meal.’ ‘Clean the hotel rooms better.’ ‘Run a faster 5k.’ They all need tips, coaching, and guidance. We thought about the best tips to offer this time of year. Even polled our hospitality friends here in OKC. This stressful time of year when, on top of your job, you’re juggling shopping, kids’… 

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