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Email Marketing – Best Reads of March 7

  • 2 min read

Email marketing is consistently ranked as the best channel in terms of return on investment. 68% of companies rate the channel as ‘good’ or ‘excellent’. (1) For every $1 spent, email marketing generates $38 in ROI. (2) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (3) How do you maximize this marketing strategy? Here’s 7 articles / 38 tips to help with your email marketing: {Inforgraphic} The Essentials of an Email Marketing Campaign Check out this infographic for fascinating facts and figures which explain why email marketing is essential for business. 9 Things Email Marketers… 

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Social Media – 28 Tips and Tools in 7 Reads

  • 2 min read

You’ve started your social media accounts. You’re posting. You’re tweeting. You’re pinning. But are you doing is right? This week more than 2 dozen tips and tools but Huffington Post first asks Is Social Media Marketing Still Relevant? Social media marketing is still relevant, but navigating the terrain can be difficult, and in some cases, even violate your instincts as a business owner. If you need a boost, here are six ways to improve your social media performance. 10 Checklist Points Before Engaging in Social Media Marketing Find your way to the end of these ten points and see whether… 

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More Important Than Marketing, PR or Sales Skills

  • 3 min read

Paraphrase Einstein and one could say ‘most people say that it is the intellect which makes a great destination marketing professional.’ They are wrong: it is character.’ Politicians, corporate executives, movie stars, athletes… are all having their character questioned now a days. That’s probably why a speaker at Rotary spoke on his character initiatives. My devotions had a three part series on character. And our minister shared the original lesson on character. We’re scrutinized often and we should be – we work with tax dollars. We can create the best ad, attract the largest conference ever, or get that travel… 

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Top Customer Service Reads for Week of March 7

  • 3 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. Here are tips to help you improve your customer service, increase… 

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Social Media – Setting Social Media Goals, 28 Stats and 27 Tips

  • 3 min read

You’ve started your social media accounts. You’re posting. You’re tweeting. You’re pinning. But is there a strategy behind it? What goals have you set? The first read this week provides a how-to in creating achievable social media goals. Also 28 social media stats and 3 big changes every marketer should know, 7 ways to integrate social media with email marketing, and 17 ways to run a contest on Facebook. How to Create Achievable Social Media Goals With all of the resources available that allow you to measure your campaigns, you have the ability to see exactly what’s working and how much… 

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Email Marketing – Best Reads Week of February 29

  • 2 min read

Email marketing is consistently ranked as the best channel in terms of return on investment. 68% of companies rate the channel as ‘good’ or ‘excellent’. (1) For every $1 spent, email marketing generates $38 in ROI. (2) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (3) How do you maximize this marketing strategy? Here’s 5 articles / 25 tips to help with your email marketing: 7 Ways to Integrate Social Media and Email Marketing Based on my experience providing e-mail and social media marketing solutions to destinations and businesses, here are 7 ways the two… 

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7 Ways to Integrate Social Media and Email Marketing

  • 4 min read

Social media has seen a meteoric rise in use. Marketing professionals have noticed and have shifted focus to the outlets – and they should – the numbers are staggering. (1) But don’t forget about email. Email marketing is consistently ranked as the best channel in terms of return on investment. For every $1 spent, email marketing generates $38 in ROI. (2) 68% of companies rate the channel as ‘good’ or ‘excellent’. (3) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (4) How would one go about blending these two powerful marketing approaches? How might one take… 

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