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Customer Service – Best Reads Week of July 24

Customer Service – Best Reads Week of July 24

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week:

UnknownThe Retailers Offering the Best Customer Service Are…

Shop the retailers on this list and make note of their customer service. Then model that in your business.

To improve your customer service, start with The Biggest Customer Service Fails

An expert shares how to stop them from happening to you.

5 Tips For Improving Customer Care

Good customer service starts with a genuine desire to delight your clients.

5 Ways Great Customer Service Can Be Your New Sales Engine

Some organizations have learned to focus their efforts on great customer service and let that customer service drive future sales.

How To Tune Your Customer Service To Run Like a Porsche

While written for the subscription economy, the principles shared relate to any industry.

When Was The Last Time You Measured Your Customer Service?

For customer service to be a point of difference in retail, it needs to be part of the company DNA. It cannot be measured just on various occasions. It needs to be focused on every day and become a retail leader’s main mission.

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