Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
The quality of customer service is important to the success of a business. Some businesses don’t have products that are comparable to the competitors but they get a lot of customers. The reason is that they are caring for their customers. Providing your employees with customer service training can benefit them in a number of ways.
The article explores how to create an amazing customer service for sustainable success. It will help you revamp your organization and, hence, the focus of your business’ customer service.
And in the end, how do you measure your success? 10 Tips For Improving And Measuring The Impact And ROI Of Your Customer Service Efforts
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