Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
The Undeniable Need For Superior Customer Service Each Time, Every Time
Like sports teams, when it comes to customer service, a.k.a. customer experience, you cannot take even one play off.
Why Great Customer Service Is Key To A Positive Brand Reputation
For brands that do it right, contact with customer service makes a different kind of impact — a good one.
5 Small Businesses That Get Customer Experience Right
Emulate the moves these businesses make to knock your customer experience out of the park.
Check out the 10 tenets of the Customer Code in the article above. Learn how you can honor these tenets in your company’s communications with customers.
Five Traits of The Best Customer Service Chatbots
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