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Social Media – 32 Tips and How to Analyze Performance

February 21, 2017
2 min read

You’re a small business. You’ve started your social media accounts but wonder how should a small business with limited resources should realistically approach social media marketing. Here’s 7 Ways a Small Business Can Use Social Media Resources Wisely As a small business owner, you have less room for error with your social media marketing. You probably don’t have the luxury of hiring a new team to create a social media effort. The above article has some ways to minimize the risk during this transition. But, here’s 9 Reasons Your Social Media Efforts May Be Stuck If your business is active online, but…

February 20, 2017
3 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. So let’s improve your customer service. 4 Assumptions Needed to Deliver…

February 17, 2017
2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. To start, Akron and Alpharetta are developing new products for their destination… Akron Tourism Agency to Launch Local Beer Trail called Summit Brew Path The trail, which involves a passport, stamps and the website www.summitbrewpath.com, highlights more than 20 established and soon-to-open breweries in the Akron and Canton area. Alpharetta Convention and Visitors Bureau Launches Music Campaign The bureau will highlight the city’s music scene with a mailed…

February 16, 2017
2 min read

Email marketing is consistently ranked as the best channel in terms of return on investment. 68% of companies rate the channel as ‘good’ or ‘excellent’. (1) For every $1 spent, email marketing generates $38 in ROI. (2) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (3) Let’s help improve your techniques and campaigns… What Does a Strong Email Marketing Plan Look Like? 10 Email Marketing Mistakes To Avoid There’s no one magic algorithm that will magically make any business successful, otherwise there would be no more money for people to spend on new things! There…

February 14, 2017
2 min read

My goodness, we’re halfway through February and the predictions for where social media will head in 2017 and the trends the marketing platforms will realize this year continue to come. Our last few compilations have had some of those trends. You can find those HERE, HERE and HERE. Here are two more gazes into the crystal ball: How Social Media Will Evolve in 2017 Social media is such a crucial cornerstone to most small business revenue that it becomes integral for owners to stay connected to the latest developments. If you are one of the many who respect the medium and desire…

February 13, 2017
2 min read

February 9, 2017
3 min read

When I speak, invariably, one of the first questions I am asked is “how many times should I post, tweet, send and email…” whatever we may be discussing at the time. The short answer is frequently. To help with many of the marketing programs you should be updating or checking regularly, we’ve prepared this handy-dandy list. Brand – Yes, you should monitor your brand. What are people saying about you? Set up Google Alerts to monitor your store name, attraction or destination. You’ll get an email daily. Will only take 2-3 minutes to peruse the headlines if there are any.…

February 8, 2017
2 min read

Email marketing is consistently ranked as the best channel in terms of return on investment. 68% of companies rate the channel as ‘good’ or ‘excellent’. (1) For every $1 spent, email marketing generates $38 in ROI. (2) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (3) Want to see an even higher return? 200% click-thru rates? Video. See #2 on this article of marketing trends. Let’s help improve your techniques and campaigns… 5 Effective Email Marketing Techniques Backed By Data Many brands will invest time and resources in creating social media marketing campaigns, but will largely…

February 7, 2017
2 min read

The trends and predictions for where social media will head in 2017 keep coming. Our last few compilations have had some of those trends. You can find those HERE and HERE. Here’s a few more gazes into the crystal ball: 4 Social Media Marketing Trends That Will Dominate 2017 6 Hot Trends for Social Media in 2017 Top 10 Trends on Social Media in 2017 Specific to Instagram, Social Media Examiner has 8 Instagram Marketing Predictions for 2017 From the Pros As to helpful articles to improve your practices… 7 Essential Social Media Tools For Small Business Is Your Social Media…

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Customer Service – 7 Tips and 6 Examples

Tourism Best Practices – Product Development, Technology and Grants

Email Marketing – What a Strong Plan Looks Like; 12 Other Tips

Customer Service – The Ultimate Guide and Business Example

Email Marketing – 40 Tips to Improve Your Campaigns