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Customer Service – Best Reads Week of June 4

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Deliver Top-Notch Customer Service Customer service is the key to the survival of micro independent businesses. Why Great Customer Service Doesn’t Cut It This valuable selling point – great customer service – has become so overused, it doesn’t even register with consumers anymore. No one in business would make a claim to anything less. One Size Does Not Fit All When Serving Multigenerations Understanding consumers of varying ages is needed to convert them to loyal, satisfied customers.… 

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Email Marketing – Best Reads Week of May 28

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Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Email Marketing 101: What You Should Know About Subject Lines, From Lines, and More Tips to maximize email marketing with the highest return on investment of any form of marketing — for every $1 spent on email, you’re getting about $38 back. To help you, a review of Top 5 Email Marketing Tools For Every Business We believe you should just look at the #3 option… A Primer on 3 Types of Email Autoresponder Campaigns Get the skinny on… 

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Customer Service – Best Reads Week of May 28

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Why the need to focus on customer service? Poor Customer Service Costs Companies $75 Billion Per Year, Study Finds The foundation of customer service success? Listening. Here’s why. You may be proficient in your line of business, but proficiency is useless unless you start to listen to your customers, determine their problems, develop a set of reasonable solutions and then execute and deliver them. Did Customer Service Help Chewy Rake In A Hefty Price Tag? Chewy hangs its… 

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Email Marketing – Best Reads Week of May 21

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Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: First, Why You Shouldn’t Be Afraid of Email Marketing Entrepreneur Network partner Ben Angel lays out in his latest video some of the highs and lows he experienced with his first endeavors in email marketing. 9 Must-have Components of Every Email Marketing Campaign To keep garnering a positive ROI, email marketing must be done right. If you have seen a dip in the performance of your email marketing campaigns, maybe its the mistakes in the article above. As if those 9… 

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Customer Service – Best Reads Week of May 21

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Why Good Customer Service Is Imperative For Business Success In order to satisfy and build loyal customers, we need to start inside out. We need to build a culture of excellence within our team so that they serve with passion. The Five Keys To A Better Customer Service Strategy In the world of business, it is not so much what you offer that counts but how you offer it. The above article has how you can create a… 

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Email Marketing – Best Reads Week of May 7

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Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: 6 Reasons Email Marketing Is a Must for Small Businesses If you aren’t using email as a marketing tool, you could be missing out on a lot of new customers and sales. 7 Tips For More Powerful Email Blasts While written for artists, these seven tips can help anyone in any industry make their email blasts that much more powerful and likely to be read. #6 in the article above – writer better subject lines. Email Subject Lines: The Worst… 

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Customer Service – Best Reads Week of May-7

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Five Ways To Improve Your Customer Service For Little Or No Money Five highly effective, low- or no-cost ways to amp up the quality of your customer service experience. Classic Customer Service Techniques That Still Deliver Today Keep your customers coming back for more with these classic customer service techniques that still deliver today. Excellent Restaurant Customer Service Drives Customer Loyalty While written for the restaurant industry, any industry can adapt these customer service tips that will inspire customer… 

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Email Marketing – Best Reads Week of April 30

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Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Why do we prepare these compilations each week? A recent study showed Email Reigns For SMBs, But They Have Much To Learn, Study Finds So here’s six good reads with 29 tips to improve your email marketing… Why it’s Time for a Mobile Email Strategy, and How to Get It Cracking The numbers clearly suggest the need for a mobile email strategy to stay two steps ahead of the marketing game. The time is ripe for mobiles to transform the… 

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Customer Service – Best Reads Week of April 30

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Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: 4 Customer Service Myths That Are Holding Your Business Back There are still a lot of misconceptions about how to handle different situations or how certain scenarios could play out. Above are four of the most damaging customer service myths that are affecting businesses today. Identifying Customer Service Pain Areas and How to Solve Them In the article above, the customer service pain areas of the customers – some pressing issues, urgent needs and what could be the… 

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