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Social Media – Editing, Time Saving and More Tips

  • 2 min read

You’ve started your social media accounts. You’re posting. You’re tweeting. You’re pinning. Starting to get proficient at Facebook. Even used a #hashtag in a tweet. Great! Make sure you edit very carefully! From accidentally tweeting images of national tragedies to unintentionally making light of domestic violence, the world of social media abounds with cautionary tales of brands reeling as slip-ups on social explode into PR disasters. Here’s 12 Quick Editing Tips for Social Media Managers Spending a LOT of time managing social media? Here’s How to Save 10 Hours Each Week While Still Crushing it on Social Media If you’re running a business, it’s unlikely that… 

Customer Service – 39 Tips to Improve, Advance and Deliver Great Service

  • 2 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. But, as one author argues, Providing Good Customer Service Has Never Been… 

Social Media – 19 Questions and Tips To A Strategy

  • 2 min read

You’ve started your social media accounts. You’re posting. You’re tweeting. You’re pinning. Starting to get proficient at Facebook. Even used a #hashtag in a tweet. Great! Have you developed a strategy beyond “just posting”? This article will help – 12 Questions to Answer for Social Media Success Sit down, shut your door and take 30 minutes to outline your answers to the following questions. The information you’ll discover will lead to the development of a solid strategy for social media success. As you get more specific with your strategy, use these 7 Creative Social Media Strategies To Really Get You Noticed The article… 

Customer Service – The Issues That Annoy Consumers, Tips to Deal With Them

  • 2 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. To improve your customer service, you first need to know The Customer… 

Email Marketing – 23 Tips to Hit the Email Home Run

  • 2 min read

Email marketing is consistently ranked as the best channel in terms of return on investment. 68% of companies rate the channel as ‘good’ or ‘excellent’. (1) For every $1 spent, email marketing generates $38 in ROI. (2) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (3) One author declares Email Marketing: The Key to Successful Small Business 59% of B2B marketers say email is their most effective marketing channel. There’s a huge opportunity out there that you can leverage to hit a home-run.  23 tips to help you hit that email home-run… 15 Practical Email Marketing Tips for E-Commerce (With Real-Life… 

Social Media – 27 Steps, Tips, Ways and Don’t Dos

  • 2 min read

You’ve started your social media accounts. You’re posting. You’re tweeting. You’re pinning. Starting to get proficient at Facebook. Even used a #hashtag in a tweet. Great! Let’s create a powerful platform, build a following and make meaningful connections! How to Create Powerful Social Network Platform in 8 Steps Creating a social media network can be done quick by following certain unwritten rules and regulations. In the article above, the author compiled a list of 8 steps that you need to follow in the process. How to Build a Huge Social Media Following—From an Adorable Bulldog with 3 Million Followers The owners of… 

Customer Service – 17 Tips, Steps, 2 “Wow” Stories

  • 2 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. Beyond those statistics, Customer Service Is Vital For Business Success And, here’s How… 

20 Easy Video Content Ideas for Your Marketing

  • 3 min read

It’s one thing to stress video in marketing. It’s another to show the numbers: One-third of online activity is spent watching video. More than 500 million hours of videos are watched on YouTube each day. More video content is uploaded in 30 days than the major U.S. television networks have created in 30 years. There are 75 other staggering video stats here and 91 other video marketing stats here to convince you to consider video in your marketing but frankly, you already know you should be rolling cameras. But videos of what? Here’s 20 easy video content ideas for your marketing. Scan your retail… 

Email Marketing – New Subject Line Data and 25+ Tips

  • 2 min read

Email marketing is consistently ranked as the best channel in terms of return on investment. 68% of companies rate the channel as ‘good’ or ‘excellent’. (1) For every $1 spent, email marketing generates $38 in ROI. (2) Email is 40 times more effective at acquiring new customers than Facebook or Twitter. (3) To get you started in email marketing (or to improve your present campaigns,) start with How to Create an Effective Email Marketing Campaign An infographic lays out everything… Your campaign should include an email marketing calendar. Do You Have An Annual Email Marketing Calendar? One of the most helpful tools for email marketers is an…