Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: The Importance of Customer Service Business is business, but to truly be successful, the key is how many customers you can get and more importantly keep, with the lowest cost of doing business. Customer satisfaction is the easiest way to acquire repeat business. Is ‘Wow’ Customer Service Worth The Effort And Expense? Micah Solomon asks does creating wow customer service moments really benefit a business? Or is it more a feel-good waste of time? The New Skills… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Five Customer Service Must-Do’s For 2018 A business must keep up with the times. If they don’t, they will be disrupted and find themselves either playing catch up or worse, shutting down altogether. With that in mind, Shep Hyken shares five customer service tips every business must do to stay competitive in 2018. Retain More Customers with Effective Customer Service If 65 percent of consumers only need one bad experience to stop buying from you, then it’s… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Four Tips for All-Star Customer Service Four simple tips from House of Miracles in Cupertino, CA, to delivering top-notch customer service. How Long Will It Take To Develop A Customer Culture At My Company? Micah Solomon with a variety of ways to think about the time and timetables involved in developing a customer culture companywide. Ten Customer Service And CX Predictions For 2018 These are trends that keep trending. Smart companies are anticipating these trends and reacting accordingly.… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: The Secret Behind Great Customer Service: One Thing You Must Do It may be easier than you think to win over shoppers as long as you can deliver on the key factor that creates an exceptional customer experience: quickly responding to customer problems with knowledgeable assistance. 7 Essentials of Great Customer Service The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of. 10… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: With the holidays upon us, what are the Holiday Customer Service Essentials The essential tips to superior customer service during the holidays. If you can only find the strength to do a few, these are the eight. Five Steps to Begin a Customer Experience Program at Your Company In corporate programs, there are still lots of things that can and do go wrong. In the article above are five major perils that can derail the customer’s experience. 15… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: The 6 Keys to Quality Customer Service How can you ensure that your customer service will actually grow your business? The article above with six secrets that can lead to rapid (and lasting) growth. 11 Keys to Outstanding Customer Service While written for landscapers, these 11 keys are valuable for any industry. 4 Customer Support Metrics that Drive Growth Which metrics will extract the most valuable data for your support team? The article above with four that… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: These Two Customer Service Formulas Can Improve Employee Performance By 100% Even the most engaged, best-intentioned employees (and their managers) can benefit from knowing a couple essential expert formulas that will improve their customer service performance day in and day out. 4 Interesting Ways to Improve Customer Service There are ways or strategies to employ to improve your customer service as an organization and keep your customers feeling valued, happy and satisfied that their needs are being… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Three Ways To Avoid Customer Rage At some point more than half of customers will experience a problem requiring assistance. So what’s the best course of action to respond to issues not only in the moment but long-term? Interview: How Customer Service Affects Brands Customer Service can have profound effects on the marketing of brand, both negatively and positively. A new platform has been devised called HelpU to help businesses. To discovery more we spoke with Nick…