Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
Start by learning from others providing exceptional customer service. Like this hotel in Denver.
Learn From A Bad Customer Service Experience
Improving customer service is important as it leads to improved sales and your brand.
What if your customer service is on life support?
Revive it with the three principles of outstanding and consistent customer service: culture, data/tools and care. See the article above.
Finally, how about these Crazy Ideas About Customer Service You Would Like To Try Again
10 ideas to improve your customer service. And if you’ve tried one before, try it again and be more deliberate about it.