Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:

Why talk customer service? Understand poor customer service killing your business.

The author shares her experience with a bank.

So we can either learn from bad examples, or good examples yes? Then learn how customer service creates the experience at this Ranch.

Need more examples? How about these four?

More? Here’s 2,019 Ways To Improve Your Customer Service Experience In 2019

Micah Solomon starts with 9 ways you could go about improving your customer service as we head into 2019.

Those 9 not enough? How about these seven?

Perhaps consider ‘proactive customer service.’ What is Proactive Customer Service, and How to Implement it in Your Organization