Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week:
Why even concern ourselves with customer service? 4 Reasons Customer Service Ratings Matter More Than You Think
So let’s get started improving…
Beyond The Basics: How To Improve Customer Service
11 Ways To Transform Your Customer Service Into A Five-Star Experience
Or hear it straight from the “five-star man” himself… in the Becoming the Best podcast Horst Schulze, co-founder of luxury hotel chain The Ritz-Carlton, discusses why a focus on customer service is paramount for businesses.
Other tips…
What’s the recipe for amazing customer service?
5 Tips For Great Customer Service