Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Customer Service Expert Jeanne Bliss Asks, ‘Would You Do That To Your Mother?’ Customer experience is all about humanity. More than profits or growth, it really comes down to connecting with customers and meeting their needs. According To A Legendary Amazon Executive, Take 3 Simple Steps To Crush It Like Amazon Does When Serving Customers Are you ready to please your customers and conserve resources via an “eliminate dumb contacts” internal campaign?  If so, above are three… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: How Customer Service Can Increase Sales and Build Brand Loyalty Retailers should focus on how their employees engage with customers at all levels because with good customer service comes consumer trust. The Deadly Customer Service Mistake Your Business Is Probably Making (Without Even Knowing It) The customer service mistake that nearly every business makes, over and over again, is to… 5 Steps to Achieving Proactive Customer Services To help companies transform their customer service from reactive to proactive, here are… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: 6 Examples of Good Customer Service (and What You Can Learn From Them) “Learn from the best?” The author gathered six examples of good customer service from real brands and how you can apply them to your own strategies today. And sometimes you learn from mistakes… a businessman shares three recent experiences that made him question about The Lost Art of Customer Service The How-To: Delivering Great Customer Service Five key points on how –and why– to… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Deliver Top-Notch Customer Service Customer service is the key to the survival of micro independent businesses. Why Great Customer Service Doesn’t Cut It This valuable selling point – great customer service – has become so overused, it doesn’t even register with consumers anymore. No one in business would make a claim to anything less. One Size Does Not Fit All When Serving Multigenerations Understanding consumers of varying ages is needed to convert them to loyal, satisfied customers.… 

Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Why the need to focus on customer service? Poor Customer Service Costs Companies $75 Billion Per Year, Study Finds The foundation of customer service success? Listening. Here’s why. You may be proficient in your line of business, but proficiency is useless unless you start to listen to your customers, determine their problems, develop a set of reasonable solutions and then execute and deliver them. Did Customer Service Help Chewy Rake In A Hefty Price Tag? Chewy hangs its…