Customer Service – Best Reads Week of June 4
Each week, we read a number of articles on from online sources. Below, the top reads on customer service from the following week: Deliver Top-Notch Customer Service Customer service is the key to the survival of micro independent businesses. Why Great Customer Service Doesn’t Cut It This valuable selling point – great customer service – has become so overused, it doesn’t even register with consumers anymore. No one in business would make a claim to anything less. One Size Does Not Fit All When Serving Multigenerations Understanding consumers of varying ages is needed to convert them to loyal, satisfied customers.…