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Email Marketing – 26 Tips

  • 2 min read

As you consider your marketing in 2017, have you considered email marketing? Perhaps you should. Marketers are telling their researchers that email is the best-performing channel, and three in four will be putting more money and resources into it for 2017. (MediaPost) The lesson of 2016 appears to be that email is far better at selling than social. (MediaPost) And research reveals email marketing is more popular among marketers than trendier topics. (BizReport) To improve your email marketing… 7 Tips to Running a Successful Email Marketing Campaign Email marketing is a great way to connect with your customer base, and hopefully,… 

Social Media – 2017 Trends, Content Ideas and 10 Don’ts

  • 1 min read

What trends will dominate social media in 2017? Hubspot forecasts these 7 Trends That Will Change Social Media in 2017 In their blog post, they dive into what happened in 2016, what they think social media managers should expect in 2017, and how to plan for these changes. To assist with your marketing strategy related to social media, stop doing these six things: Social Media Don’ts: 6 Things We Are Still Getting Wrong and these four… The 4 Costliest Mistakes Businesses Make on Social Media Okay, so we know what not to do. What content SHOULD we post? Hootsuite helps with… 

Customer Service – 2017 Trends and 5 Other Good Reads

  • 2 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. So let’s improve your customer service. Top 10 Leading Customer Experience… 

Tourism Best Practices – Week of January 9

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. New Video Campaign Promotes Syracuse as ‘Official Home of Winter’ A new video campaign by Visit Syracuse features a frosty-looking character named Winter to promote Syracuse as a place to visit in the winter. Inviting East Texas to a Mardi Gras Party Shreveport-Bossier CTB creates Mardi Gras Roadshow to promote festivities. Alpharetta Convention and Visitors Bureau Launches Music Campaign The campaign kicked-off on January 1, 2017 to celebrate… 

Social Media – 2017 Trends and 48 Marketing Statistics

  • 1 min read

What trends will dominate social media in 2017? Forbes forecasts these five: 5 Social Media Trends That Will Dominate 2017 To assist with your marketing strategy related to social media, check out these… 8 Social Media Statistics for 2017 If those eight weren’t enough… 40 Essential Social Media Marketing Statistics for 2017 As for assistance with your implementation, consider these Four Signs Your Social Media Marketing Plan is Failing (and How to Rescue It) then steal glean from these 10 Must-See Social Media Marketing Successes Finally, specifically for LinkedIn, there were some changes. Social Media Examiner shares What Marketers Need to Know… 

Email Marketing – What We Learned in 2016 and Trends for 2017

  • 2 min read

As you consider your marketing in 2017, have you considered email marketing? Perhaps you should. The ROI Stats Are In — Email Is Rated 3 Times Better Than Mobile, Twice As Good As Social. Huffington Post declares 2017 is the Year of Email Marketing (No Matter What Anybody Tells You). And Aaron Agius suggests email is The One Marketing Tool Entrepreneurs Should Focus on for 2017. Before diving into 2017, one glance back to 2016 to see What We Learned in 2016 Email Marketing Best Practices Now to the new year… The Biggest Email Marketing Trends in 2017 Will Be… Since the Future… 

Customer Service – 2017 Trends and 7 Other Good Reads

  • 2 min read

Customer service is at an all-time low and customer satisfaction in dealing with a product or service issue is just as low, about 40 percent. Two of three consumers are likely to experience rage during an interaction with a customer service rep. In addition, 63 percent of consumers are likely to experience no satisfaction whatsoever in dealing with a product or service complaint. For retailers the outcome is not good as it is putting about $202 billion in revenue at stake and can slash consumer repeat business and loyalty to shreds. So let’s improve your customer service. Ten Customer Service And Customer… 

Tourism Best Practices – Subsidies for Planners; 8 Other Initiatives

  • 2 min read

Tourism professionals at Convention and Visitors Bureaus – CVBs (or Destination Marketing Organizations – DMOs) are implementing some innovative programs to increase visitation in their destinations. We call them Tourism Best Practices. Omaha Council Approves Creating Nonprofit to Give Subsidies to Convention Planners The City of Omaha will create a nonprofit to give subsidies to groups that bring convention business to Omaha. Asheville’s Music Tourism Push Already Seeing Results Since the launch of the music site, it has received about 300,000 page views and nearly 12,000 track plays on Explore Asheville Radio. Melbourne Convention Bureau Launches Uncover Melbourne for AIME 25th Anniversary Melbourne CVB launches… 

Social Media – 2017 Trends

  • 2 min read

What does 2017 hold for social media? We’ve compiled a “massive” amount of trends for social media in 2017. Before we dive into 2017, one last look at 2016. The 10 Standout Social Media Marketing Examples From 2016. From Lowe’s, Taco Bell and TOMS, these examples can be inspiration for your work in 2017. Now to 2017… Social Media in 2017: What Do the Experts Predict? Six industry experts offer their predictions on social media trends in 2017.  2017 Social Media & Content Marketing Predictions from 70 Marketing Leaders 70 top marketing minds who rock the digital trenches every day,…