The Number One Thing To Add To Your Website
The one thing you could add to your website to boost time on site, search results, sales, and conversions? A Video.
Customer Service – Best Reads Week of June 10
Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week: 33 Ways the Boy Scouts Can Improve Your Customer Service Customer service leaders can learn from the Boy Scout motto, Be Prepared, because there are at least 33 ways the Boy Scouts can improve your customer service. 5 Customer Experience Basics to Avoid A Customer Service Nightmare In the vocal world of social media we live in, poor customer experiences can quickly turn into public customer service nightmares. The article above has 5 customer experience…
Email Marketing – Best Reads Week of May 28
Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Why even email marketing? The Advantages of Email Marketing for the Gradual Growth of a Business The five advantage to adding email to your marketing mix. 9 Steps to Build a Successful E-mail Marketing Campaign Follow the 9-step guideline in the article above on how to be successful with your marketing strategy. How to Create More Effective Marketing Emails While written for the landscape industry, the infographic and tips are great for ANY industry! Why Blog & Email…
Customer Service – Best Reads Week of May 28
Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week: Why Is Customer Service Training Important To A Business The quality of customer service is important to the success of a business. Some businesses don’t have products that are comparable to the competitors but they get a lot of customers. The reason is that they are caring for their customers. Providing your employees with customer service training can benefit them in a number of ways. Creating Good Customer Service The article explores how to create…
Email Marketing – Best Reads Week of May 20
Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Six Emails You Should Be Sending to Generate Instant Results Whether email marketing is a core strategy for you or you just started capturing marketing leads and email subscribers, try the emails outlined in the article above to generate some instant results. Why You Need To Focus On Your Email List If you’re a business owner, you need to focus your efforts on building an email list. It’s an asset that you own, the most personal way to…
Customer Service: Difference Between Retaining Business and Losing Business
The difference between retaining my business and losing my business? Customer Service.
Customer Service – Best Reads Week of May 20
Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week: Time to refocus on customer service. Research Finds Businesses Failing to Face Ugly Truth of Their Customer Service Shortcomings Businesses are out of touch with their customers and overestimate the quality of the customer service they provide, according to new research. Customer Service Begins Before You Have A Customer If you want to know where a business will be tomorrow, look at their customer service. 3 Simple (and Free!) Rules For Great Customer Service “Great service…
Email Marketing – Best Reads Week of May 6
Each week, we read a number of articles on email marketing from online sources. Below, the top reads from the following week: Why even include email in your marketing? Here’s Five Reasons Not Give Up On Email Marketing (or start including it.) Ready now? 15 Tips For Crafting An Engaging Email Newsletter 15 members of the Forbes Agency Council offer their top tips for engaging customers with email. You can also Learn From Competitors Armando Roggio shares his strategy of monitoring successful competitors. By all means, avoid the spam filters. Here’s Six Ways To Do So From content formatting to trusted service…
Customer Service – Best Reads Week of May 6
Each week, we read a number of articles on customer service from online sources. Below, the top reads on customer service from the following week: Why even concern ourselves with customer service? 4 Reasons Customer Service Ratings Matter More Than You Think So let’s get started improving… Beyond The Basics: How To Improve Customer Service 11 Ways To Transform Your Customer Service Into A Five-Star Experience Or hear it straight from the “five-star man” himself… in the Becoming the Best podcast Horst Schulze, co-founder of luxury hotel chain The Ritz-Carlton, discusses why a focus on customer service is paramount for businesses. Other tips……